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Roles and Permissions Explained

Differences between Admin and Consultant users in OnCall Air

Customer_Success avatar
Written by Customer_Success
Updated over a year ago

The system supports two User Roles: Admin and Consultant.

If later you would like to change your user's Role you can do so by simply editing the profile in your Office app.
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Admin User:

  • Has access to Office

  • Can see price breakdowns including profit, labor & material cost, and equipment costs

  • Can access all proposals across the company

  • Can assign proposals to other users

  • Can set up permissions to Adjust Total Investment for any user

  • Can set up permissions to Mark/Unmark Lost for any user

Consultant User:

  • Cannot access Office

  • Cannot Assign consultations

  • Cannot see price breakdowns

  • Can only access their own consultations, unless additional permission to "view all consultations" is activated. Read more here.

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