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Finance+
Customer_Success avatar
Written by Customer_Success
Updated over 6 months ago

What is Finance+?

Finance+ is an add-on to complement OnCall Air. They are partnered with different lenders integrated into the Finance+ app, simplifying the process of getting your customers approved for financing.

If you would like more information about Finance+, click here.


What does my customer get when clicking on request financing?

Your customers will have the option of receiving a link to apply for financing through text or email. They will be able to apply and get a decision immediately.


How do I know if my customers have requested financing?

Just like you can check what plans your customers are looking at in OnCall Air’s event log, you will now see if they have requested financing. In addition, you should set up Email Notifications for your team members to avoid missing any submitted financing applications.


Where do I track my customers’ application status?

Log into your Finance+ app and go to your Application History. Here, you will find out if your customers have applied using the Easy Link and the application status.


Why aren’t my plans in the Finance+ app the same as those I selected on OCA?

We want to ensure that you are free to make any changes on each platform without those changes affecting your settings. For instance, if you switch a plan in Finance+, it won’t affect how you set up financing in OnCall Air. However, to offer your selected plans from your Finance+ app to your OnCall Air proposals, you must ensure that both platforms match each other. Just log in to each of them and select the same plans!

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