Consultation Info Card

How to quickly view proposal history and essential proposal data

Customer_Success avatar
Written by Customer_Success
Updated over a week ago

Time is everything. That is why you can see the most important information about a consultation right from the navigator inside the Consultation Info Card.

Each consultation is has a quick preview of the customer's email and the phone number so you can contact them faster.

This is also where you can see the most important dates of the consultation lifecycle:

  • Created Date

  • (Last) Presented Date

  • (Last) Accepted Date

  • Lost Date

  • Expiration Date
    ​

Even though you can take important actions on the proposal multiple times, the key dates in the Info Card always represent the last time you accepted, presented, or marked a proposal as lost.

Adversely, if the proposal is accepted or lost, it does not show any Expiration Date.

So, you will always see only the information that is relevant to the consultation status.

Status

Dates on the Info Card

Draft

Created Date

Presented

Created Date, Presented Date, Expiration Date

Accepted

Created Date, Presented Date, Accepted Date

Lost

Created Date, Presented Date, Lost Date

πŸ€“ Once the proposal is accepted, the Accepted Date will show up. 

πŸ€“ Once the proposal is marked Lost, the Lost Date will show up.

Example of a Presented Proposal Info Card:

Example of an Accepted Proposal Info Card:

Example of a Draft Proposal Info Card:

Example of a Lost Proposal Info Card:

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