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Finding your ServiceTitan Client ID & Secret

Juan Pablo avatar
Written by Juan Pablo
Updated over 2 weeks ago

How to Access ServiceTitan Client ID & Secret?

Steps to Accessing OnCall Air & Service Titan Integration required information.

In this document you will see step by step on how to obtain Service Titan Client ID & Client Secret.

After obtaining both Client ID & Client Secret, you will need to paste the information into the OnCall Air & ServiceTitan Form


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Step 1: Go to Settings

Step 2: Click Integrations

Step 3: Click API Application Access

Step 4: Click Connect New App

Step 5: Click OnCall Air App and then connect ( There will be two popups opting you in the integration)

Step 5: Copy the Client ID. Click on [Generate] Copy the Client Secret. You will also see your Tenant ID in this section

Step 6: Paste the required information into the Formstack form (Link is provided in the OnCall Air and ServiceTitan: Next Steps email).

You also need to provide us with an Account Name. this is not your company name but an Account Name from your General Ledger in Servicetitan.

Step 7: Once Customer Success team receives the form, they will notify you via email that the connection is complete!

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