The Brand Override functionality enables you to display your chosen brand name during presentations. This allows you to promote your specific brand to your consumers.

In essence, after creating a consultation and clicking 'Present', the system will replace the brand logo and name in the product description with the brand you prefer.

Let's look at an example.

In this scenario, I have built a consultation with the primary brand as Amana. You can see the Amana logo shows up on the presented consultation:

However, let's say I prefer showcasing the OnCall Air brand to consumers instead of Amana. This strategy aids in adding value and distinguishing my consultations from other companies that might also offer Amana.

In the example below, I set up a rule that replaces the Amana brand with the OnCall Air brand on presented and accepted consultations:

When reviewing the individual proposal options, any reference to the word Amana in the product description of the equipment will be replaced with OnCall Air:

To initiate a brand override, please contact the Customer Success team either through the chat box within OnCall Air, or by emailing support@oncallair.com. In your request, specify the brand you wish to replace and the brand you want to display. Additionally, provide an image of the logo of the brand you wish to show.

Please note that the brand override feature only applies to live equipment brands. Users already have the ability to control the brand name, logo, and product descriptions for their custom equipment offerings.

Certain products might display the brand logo on the live equipment's specific image. However, you have the option to override these images and select one that you prefer. Click here for more information.

Instances of using the brand override include: