OnCall Air

Though it is highly unlikely, you might notice that the cost of a product inside your Inspector sheet does not match the price on your E-Commerce site.

As you know, OnCall Air refreshes your pricing every morning to get you in sync with the distributor. However, if the distributor changed your prices between these nightly price warm-ups, you might see the price mismatch.

After confirming the price you see on E-Commerce does not match the price for that exact model number in OnCall Air, send our customer success team a screenshot of both, so they could manually refresh your prices immediately. Use a chat bubble or <a href="mailto:support@oncallair.com" rel="nofollow noopener noreferrer" target="_blank">support@oncallair.com</a> to your preference.

<a href="https://help.oncallair.com/en/articles/5449481-setting-up-the-e-commerce-cart-connection">Setting up the E-Commerce Cart Connection</a>

<a href="https://help.oncallair.com/en/articles/5451978-using-the-quick-order-feature">Using the Quick Order Feature</a>

<a href="https://help.oncallair.com/en/articles/5466799-quick-order-faq">Quick Order FAQ</a>

- <a href="https://help.oncallair.com/en/articles/5449481-setting-up-the-e-commerce-cart-connection">Setting up the E-Commerce Cart Connection</a>
- <a href="https://help.oncallair.com/en/articles/5451978-using-the-quick-order-feature">Using the Quick Order Feature</a>
- <a href="https://help.oncallair.com/en/articles/5466799-quick-order-faq">Quick Order FAQ</a>

What issues you might expect and how to handle them

Troubleshooting the Quick Order feature

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